Choose your fast-track service
Two simple options with clear per-person pricing. Arrivals between 22:30 and 06:00 (Vietnam time) carry a $5 per person night surcharge. Availability may vary by date and flight.
Fast Track Standard
Faster immigration at Tan Son Nhat
Fast-track lanes with guided support.
- Dedicated assistance
- Priority at immigration where available
- Optimised for time-sensitive travellers
Meet & Greet
Assisted airport experience in Ho Chi Minh
Personal meet & greet and escort through the airport.
- Dedicated assistance
- Priority at immigration where available
- Porter service: we collect your luggage at the baggage carousel and take it to your vehicle
Land connected with a Vietnam SIM card
Add a MobiFone 4G tourist SIM when you book and it's handed to you at the airport, so you have data from the moment you land. Tap ? for full details.
How it works
The process is designed to be simple and predictable, especially for long-haul flights and complex itineraries.
Choose the service that suits you
Fast Track Standard to skip the immigration queue, or Meet & Greet if you also want a porter for your luggage. Add a local SIM card if you need one.
Share your flight and passenger details
Provide flight number, route, arrival date and time (Vietnam local time), and each passenger's name and nationality at least 48 hours before landing, so the local team can plan ahead.
Receive your confirmation
You get your booking confirmation by email straight away. The day before you land, your assigned assistant contacts you directly with their name, phone number and meeting point.
Arrive and follow the agent’s guidance
The local team escorts you through immigration and helps you move faster across the airport.
Frequently asked questions
Everything you need to know before booking your arrival at Ho Chi Minh City (SGN).
How and where will the assistant meet me at the terminal?
Your assistant waits for you in front of the immigration area of the international arrivals terminal at Tan Son Nhat Airport. After leaving the plane, simply follow the corridor towards immigration and look for your assistant holding a welcome sign. The day before your arrival, your assigned assistant will contact you directly (WhatsApp or phone) to confirm your flight details and the meeting point.
What happens if my flight is delayed or the schedule changes at the last minute?
Your assistant tracks your flight in real time and adjusts to your actual landing time, so delays and early arrivals are covered at no extra cost and you don't need to tell us. If your flight number or arrival date changes, let us know at least 24 hours before your original arrival time so we can update your booking. Later changes may not be possible. See our Terms for changes and cancellations.
Does the service include collecting my luggage at the baggage carousel?
It depends on the service. With Meet & Greet, your assistant stays with you after immigration, helps you with your luggage at the baggage carousel, escorts you through customs and takes you to your driver or vehicle. Fast Track Standard covers priority immigration only: once you are through, you collect your luggage on your own.
How far in advance should I book?
Bookings must be made at least 48 hours before your arrival, which gives the local team time to assign an assistant and prepare your arrival. During peak periods (Tết / Lunar New Year, Christmas and summer holidays) we recommend booking as early as possible. Arrivals within the next 48 hours cannot be booked online.
Is there an extra charge for night arrivals?
Yes, but only for late-night and early-morning landings. Flights scheduled to land between 22:30 and 06:00 (Vietnam time, both times included) carry a night surcharge of $5 per person, added automatically at checkout for Fast Track Standard and Meet & Greet. It is based on the scheduled arrival time you enter when booking. If the airline later delays or advances your flight into or out of that window, the price does not change.
How will I recognise the person meeting me?
Your assistant will be standing at the immigration area holding a welcome sign. The day before you land you'll receive their name and phone number, so if you can't see them you can call or message them directly. Please don't go through immigration without meeting your assistant: if you can't find them, contact them from where you are and they will come to you.
What happens after the priority immigration check?
With Fast Track Standard, the service ends once you have cleared priority immigration; you then collect your luggage and exit on your own. With Meet & Greet, your assistant continues with you through baggage claim and customs (you complete the customs formalities yourself, if any) and hands you over to your driver or takes you to your vehicle. If you added a SIM card, it is handed to you during the service.