Service & Partners Disclosure

1Who we are

fasttrack-sgn.com is operated by Mobi Technologies LLC, a limited liability company organised under the laws of the State of Delaware, United States. We market and sell airport arrival assistance at Ho Chi Minh City's Tan Son Nhat International Airport (SGN), handle your booking and payment, and coordinate the service with our partners on the ground.

When you book with us, your contract is with Mobi Technologies LLC, under our Terms of Service. We remain your point of contact for questions, changes, cancellations and complaints.

2Who delivers the service

The fast-track, meet & greet and porter services are carried out by independent local airport assistance agencies in Vietnam that are authorised to operate at SGN. We select partners based on their reliability, licensing, communication and service quality, and we review their performance based on customer feedback.

To deliver your service, we share your booking details (passenger names, flight information and contact details) with the partner assigned to your arrival. The assistant who meets you works for that partner, not directly for us. See our Privacy Policy for how your data is handled.

We may work with more than one partner and may assign your booking to any of them. The service you receive will match the service you booked.

3SIM card add-on

The optional Vietnam tourist SIM cards are issued by a Vietnamese mobile network operator (currently MobiFone). We get them through our local partner, and they are handed to you during your airport service. We are not affiliated with MobiFone. Network coverage, speeds and line support are the operator's responsibility.

4How we earn money

We pay our partners a wholesale price for each service and sell it to you at the retail price shown on our website. The difference is our margin, which covers our booking platform, customer support, payment processing, marketing and coordination work.

• The price shown at checkout is the full price. There are no booking fees or extra charges for flight delays.
• Our prices may be higher or lower than buying a similar service directly from a local agency or at the airport. We focus on easy online booking in English, secure card payment and support before you travel.
• We do not receive commissions from airlines, hotels or other third parties for recommending them.

5Affiliate links and advertising

We do not currently use affiliate links on this website. If we add links that earn us a commission in the future, for example to travel insurance or transfers, we will clearly label them and update this page.

We promote our services through paid advertising, such as Google Ads. Ads that you see are paid placements by us, and we do not accept paid placements or sponsored content from others on this website.

6Who we are not affiliated with

FastTrack SGN is not owned by, operated by, endorsed by or affiliated with:

• Tan Son Nhat International Airport, Airports Corporation of Vietnam (ACV) or any airport operator;
• any airline;
• the Vietnam Immigration Department, Vietnam Customs, or any other government body or border authority.

We do not make immigration or customs decisions and cannot help get visas or entry permits. Airport, airline and operator names are used only to describe where and how our service is provided. All trademarks belong to their respective owners.

7Contact us

If you have any questions about our service or partners, please contact us: